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[Hội Sở TP.HCM] - Service Quality Control - Quản Lý Chất Lượng Dịch Vụ

Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Experiences 3 Years
Salary Negotiable
Industry Banking, Customer Service, Finance / Investment, Statistics
Deadline to Apply 31/12/2022
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Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

- Co-operating with relevant Department/Branch to implement Service Quality standards, Customer Service standards.
- Collecting, measuring, evaluating CS checking data, CS survey data.
- Training Customer Service Standards to Customer Service Employees.
- Making proposal action with purpose to improve standards and to meet Customer Satisfaction level.

Job Requirement

- Graduated from University.
- At least 5 year of experience in Customer Satisfaction or at least being a Leader of Customer Service team.
- Good English communication and MS office.
- Presentation and information sharing skills.

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