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[TPHCM - HO] POS BUSINESS MANAGEMENT - PAYMENT BUSINESS DEPARTMENT

Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Experiences 5 Years
Salary Negotiable
Industry Banking, Corporate Sales, Customer Service, Credit , Loan, Corporate Finance, Corporate Banking, Finance / Investment, Finance, Investments,Fund Management
Deadline to Apply 01/05/2025
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Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave
  • Sport Club

Job Description

  • Propose and manage promotion campaign for Branches/TOs.
  • Expand the merchant network and acquire new strategic customers.
  • Manage the support and training Branches/T.Os about policy, procedures, working processes,system operation.
  • Manage and monitor Branches/TOs with KPI of acquiring business; business and operation activities, analyze transaction data to assess merchant performance, propose solutions to increase sales for underperforming merchants.
  • Manage the handling inquiries/dispute of partner/merchant/branch related technical and transaction issues, support in merchant onboarding and registration, before and after service.
  • Manage and coordinate with partners/Branches/T.Os to distribute, set up and installation POS terminal to ensure timely service to branch/merchant requests.
  • Reports: Manage regular reports on business performance, transaction trends, and key KPIachievement.
  • Other tasks assigned by line Director/Head.

Job Requirement

  • Bachelor’s degree in Economics, Banking, Finance or related fields.
  • At least 5 year of experience in branch, partner management, business analyst, support or a related role.
  • Experience with business process modeling and documentation tools.
  • Effective communication in both verbal and written.
  • Ability to work collaboratively with cross functional teams.
  • Proficient in MS Office, report.
  • Strong teamwork, problem solving.

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