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[TPHCM -QUẬN 07] – CHUYÊN VIÊN THẨM ĐỊNH TÍN DỤNG THẺ & PL - CREDIT ASSESSMENT OFFICER

Work Location Ho Chi Minh (District 7)
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification Bachelor
Experiences 2 - 3 Years
Salary Negotiable
Industry Banking, Customer Service, Finance / Investment, Sales / Business Development
Deadline to Apply 04/06/2024
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Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave
  • Sport Club

Job Description

  • Delivery Operations costs within Plan through.
    - Ensure to meet the targeted performance with good performance indicators, ratios or errors / re-processes / wastes.
    - An eye towards process improvement.
  • Develop and grow relationships with stakeholders to provide a high level of customer service to internal & external customers.
    - Improving customer satisfaction levels.
    - Improving service level.
    - Contribute Initiatives in teams to improvise current processes that improve customer's experience with bank services.
    - Tangible improvement to execution process of transactions as measured by number of process improvements, turnaround time.
  • Ensure high quality credit assessment (validation, verification, documentation and valuation) across products of PL and Cards.
    - Quality process on PL and Cards application as assigned.
    - Comply with bank policies, processes and standards and within legal and regulatory requirements.
    - Actively contribute to the projects in growth agenda or initiative for continuous improvement.
  • Proactively participate in team’s action plan.
    - Collaboration.
    - Self-development.
  • Ensure policy and compliance frameworks and requirements from internal audit and/or external governance stakeholders are adhered to.
    - Comply with Bank policies, processes and standards and within legal and regulatory requirements.
    - Participate bank activities in DR Rehearsal.

Job Requirement

  • Knowledge of lending policies, procedures and documentation.
  • Demonstrated experience in handling a high volume customer service and complex operational area.
  • Sound verbal and written communication skills.
  • Strong customer focus and performance target focus.
  • At least 1 years experience.

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