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[TPHCM – QUẬN 12] – NHÂN VIÊN XÁC THỰC THÔNG TIN KHÁCH HÀNG QUA VIDEO CALL - EKYC AGENT

Work Location Ho Chi Minh
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification College
Experiences No Experience
Salary Negotiable
Industry Administrative / Clerical, Banking, Customer Service, Consulting
Deadline to Apply 07/12/2024
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Job Benefit

  • Laptop
  • Insurance
  • Allowances
  • Uniform
  • Training & Development
  • Annual Leave
  • Sport Club

Job Description

  • Validate customer information via TELEPHONE CALL and cross-check with reliable resources of information ( Xác thực thông tin khách hàng qua CUỘC GỌI ĐIỆN THOẠI VIDEO CALL và kiểm tra chéo với các nguồn thông tin đáng tin cậy)
  • Check the document to verify whether they are qualified to open the credit card or not (Kiểm tra tài liệu để xác minh xem họ có đủ điều kiện để mở thẻ tín dụng hay không)
  • Process document to increase credit limit requesting by customer ( Xử lý hồ sơ tăng hạn mức tín dụng do khách hàng yêu cầu)
  • Recommend credit limit for approval (Đề xuất hạn mức tín dụng để được phê duyệt)

Job Requirement

  • Dynamic, eager to learn and adapt well.( Năng động, ham học hỏi và thích nghi tốt.)
  • Microsoft Office skills, Email, Internet.
  • Strong customer focus & services ( Thế mạnh về mảng CSKH và mảng khác liên quan)
  • Good verbal and written communication skills (Tốt kỹ năng giao tiếp bằng lời nói và bằng văn bản)

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