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Loan Operation Officer (Personal and Unsecured Loan)

Work Location Ho Chi Minh (District 7)
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification Bachelor
Experiences 1 - 3 Years
Salary Negotiable
Industry Banking, Customer Service, Finance / Investment
Deadline to Apply Unlimited
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Job Benefit

  • Insurance
  • Allowances
  • Employee Shuttle Service
  • Uniform
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave

Job Description

This role is responsible for ensuring all activities related to Opening Demand Deposit Account (DDA), Loan Disbursement of Personal Loan.

+Processing Opening Demand Deposit Account (DDA), Loan Disbursement of Personal Loan, notification to customers included:
    _Checking Black List
    _Clearing PEP
    _Calling to make confirm for loan disbursement, loan purpose before loan disbursement
    _Loan disbursement
    _Registering auto repayment
    _Calling remind/ SMS to customer for repayment
    _Email/SMS to inform customer after loan disbursement

+Processing daily customer's requests:
_Receiving/Handling customer phone enquiries and process customers' requests for loan early
_Registering auto payment
_Performing loan purpose checking after loan disbursement

+Performing daily request cross check with others to ensure requests are processed timely and correctly as Output Control perspective.

+Handling daily customer's queries, complaints related to own processed tasks efficiently and effectively.

+Taking ownership of improvements as directed by Manager


Job Requirement

_Bachelor’s Degree with majors in: Economics, Finance, and Banking.

_Knowledge of general lending practices and consumer credit policies.

_Preferred candidates with 2 years or more of working experience in the same field.

_Good communication skills.

_Good command of English; Korean is an advantage.

_Proficient at Microsoft Office.

_Trustful, hard-working, eager to learn.

_Have good team work spirit and high responsibility with the assigned tasks.

_Good problem solving and decision making skills, with the ability to work with constant and immutable deadlines with a high non-compliance factor.

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