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Perform import & export trade finance transactions including but not limited to overseas remittance, collection/ negotiation (D/A, D/P, L/C…), L/C advising/ issuance/ settlement/relating operations…,
Carry out other processing requests related to executed and assigned transactions (e.g. Examining financial crime risks (AML), monitor and check payment terms, reconcile daily export/import transactions, handle incoming and outgoing SWIFT messages attached to trade finance operations.
Identify customer needs, provide information on bank products and services to capitalize on the business opportunities, to increase transactions and profit for the banks.
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, offering answers and assistance with a smile
Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
Work with other colleagues as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
Yêu Cầu Công Việc
Bachelor of Economics or relevant field.
1 year in Trade Operation is preferable
Good knowledge of Trade products and operation.
Understanding market practice, relaterd riles and regulations.
Good at speaking and writing in English.
Be able to perform and maintain best customer satisfaction.
