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- Monitoring and optimally supporting the current Bank's internal processes to provide the best customer experience.
- Support other Biz units in the Bank in receiving, processing and responding to customer complaints.
- Support to monitor and control activities related to the protection of consumers' right.
- Prepare periodic reports on customer experience (including customer complaints, internal complaints, complaints analysis reports...)
- Others task are assigned.
- Graduated from University of Economics, Trade or Foreign Languages.
- Experience in industries such as finance, insurance.
- Work experience in positions such as sales staff, customer care or marketing.
Skills:
- Interaction skills, customer service.
- Good computation and data analyzing skills.
- Communication and negotiation skills.
- Presentation and information sharing skills.
- Good English communication and MS office.
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Hà Nội, Thái Nguyên, Vĩnh Phúc
Hạn nhận hồ sơ: Không giới hạn
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Hà Nội
Hạn nhận hồ sơ: Không giới hạn
Kết nối với chúng tôi. Vì sao?
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Hồ Chí Minh
Lương: 7,000,000 - 8,000,000 VNĐ
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận
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Hồ Chí Minh
Lương: Lương thỏa thuận