Welcome To Talentnetwork

Chính Sách Bảo Mật

[HO] - CARD MAINTENANCE AND DELIVERY SPECIALIST

Nơi làm việc
Ho Chi Minh
Cấp BậcNhân viên
Hình ThứcNhân viên chính thức
Bằng CấpBachelor
Kinh Nghiệm1 Năm
Mức LươngLương thỏa thuận
Ngành nghềFinance,Ngân hàng
Hạn chót nhận hồ Sơ02/10/2026
Nộp Đơn Bạn chưa sẵn sàng ứng tuyển?
Chia sẻ
Lưu việc làm này

Phúc Lợi

  • Bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Mô tả công việc

  • Handle general inquiries related to cards and Voice of Customer (VOC) feedback.
  •  Perform tasks assigned to the Maintenance team, including but not limited to:
    • Card issuance services (reissuance, additional issuance, family card issuance, and manual renewal) for host 8161.
    •  Process refunds or cancellation of fees in response to customer complaints (if any).
    •  Manage hold/un-hold transactions (from ANZ) and handle balance-related matters for secured cards.
    •  Register and process installment conversion requests.
    •  Conduct appraisal for Flexi Cash applications.
    •  Address other ad-hoc tasks as needed to support business operations.
  • Respond to SMS inquiries and address related complaints (if any).
  • Support system enhancements when required.
  • Serve as a backup for the checker’s role when necessary.
  • Conduct monthly Self-Inspection to ensure compliance and operational integrity.

 

Yêu cầu công việc

  • Minimum of 1 years of experience in card services or banking.
  • Bachelor's degree in finance, business administration, or a related field is preferred.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Proficient in Microsoft Office Suite and related software.
  • Knowledge of banking regulations and compliance is a plus.
  • Attention to detail and a strong focus on accuracy.
  • Fluency in English; knowledge of Korean or Vietnamese is an advantage.
Job tags:[HO] - CARD MAINTENANCE AND DELIVERY SPECIALISTCARDOPERATIONCARD MANAGEMENT

Mọi người cũng xem

Join Shinhan Network

Kết nối với chúng tôi. Vì sao?

Việc làm đang xem

[HO] - CARD MAINTENANCE AND DELIVERY SPECIALIST

 

Ứng tuyển
Lưu

Việc Làm Tương Tự

Kêt nối với SHINHAN