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[QUẬN 4 CŨ] CHUYÊN VIÊN DỊCH VỤ KHÁCH HÀNG CÁ NHÂN – RETAIL CUSTOMER SERVICE OFFICER

Nơi làm việc
Ho Chi Minh
Cấp BậcNhân viên
Hình ThứcNhân viên chính thức
Bằng CấpBachelor
Kinh Nghiệm1 Năm
Mức LươngLương thỏa thuận
Ngành nghềAudit , Taxation,Bán lẻ / Bán sỉ,Dịch vụ khách hàng,Finance,Kế toán / Kiểm toán,Ngân hàng,Thống kê,Tư vấn
Hạn chót nhận hồ Sơ22/08/2026
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Phúc Lợi

  • Bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Mô tả công việc

  • Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
  • Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
  • Track, record, report, and store transactional information and special requests
  • Provide a high level of customer service, offering answers and assistance with a smile
  • Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
  • Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
  • Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
  • Perform other related duties as necessary or assigned.

Yêu cầu công việc

  • Bachelor’s degree in business, finance, or a related field
  • Good interpersonal and communication skills in English, speaking Korean is advantage
  • Good sense of numbers and computer skills
  • Excellent communication, customer-service, and time-management skills
  • Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
  • Skills for upselling and recommending products
  • High self-motivated and committed

Kêt nối với SHINHAN