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[ ĐÀ NẴNG ] CHUYÊN VIÊN DỊCH VỤ KHCN – RETAIL CUSTOMER SERVICE OFFICER

Work Location Da Nang (Hai Chau District)
Job Level Experienced (Non - Manager)
Job Type Permanent
Qualification Bachelor
Experiences 1 Years
Salary Negotiable
Industry Accounting / Auditing / Tax, Audit , Taxation, Banking, Corporate Sales, Customer Service, Credit , Loan, Corporate Finance, Consulting, Corporate Banking, Finance, Retail / Wholesale, Training,Development
Deadline to Apply 21/12/2024
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Job Benefit

  • Insurance
  • Travel opportunities
  • Allowances
  • Uniform
  • Health checkup
  • Training & Development
  • Salary review
  • Annual Leave
  • Sport Club

Job Description

  • Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
  • Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
  • Track, record, report, and store transactional information and special requests
  • Provide a high level of customer service, offering answers and assistance with a smile
  • Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
  • Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
  • Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
  • Perform other related duties as necessary or assigned.

Job Requirement

 

  • Bachelor’s degree in business, finance, or a related field
  • Good interpersonal and communication skills in English, speaking Korean is advantage
  • Good sense of numbers and computer skills
  • Excellent communication, customer-service, and time-management skills
  • Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
  • Skills for upselling and recommending products
  • High self-motivated and committed

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