[ ĐÀ NẴNG ] CHUYÊN VIÊN DỊCH VỤ KHCN – RETAIL CUSTOMER SERVICE OFFICER

Work Location Da Nang (Hai Chau District)

Job Level Experienced (Non - Manager)

Job Type Permanent

Qualification Bachelor

Experiences 1 Years

Salary Negotiable

Industry Accounting / Auditing / Tax, Audit , Taxation, Banking, Corporate Sales, Customer Service, Credit , Loan, Corporate Finance, Consulting, Corporate Banking, Finance, Retail / Wholesale, Training,Development

Deadline to Apply 21/12/2024

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Job Benefit

Insurance
Travel opportunities
Allowances
Uniform
Health checkup
Training & Development
Salary review
Annual Leave
Sport Club

Job Description

Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, offering answers and assistance with a smile
Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
Perform other related duties as necessary or assigned.

Job Requirement

Bachelor’s degree in business, finance, or a related field
Good interpersonal and communication skills in English, speaking Korean is advantage
Good sense of numbers and computer skills
Excellent communication, customer-service, and time-management skills
Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
Skills for upselling and recommending products
High self-motivated and committed

Job tags: [ ĐÀ NẴNG ] CHUYÊN VIÊN DỊCH VỤ KHCN – RETAIL CUSTOMER SERVICE OFFICER TELLER GIAO DỊCH VIÊN

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