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[HO]- CARD SETTLEMENT & DISPUTE SPECIALIST

Work Location
Ho Chi Minh
Job LevelExperienced (Non - Manager)
Job TypePermanent
QualificationBachelor
Experiences2 Years
SalaryNegotiable
IndustryAccounting / Auditing / Tax,Administrative / Clerical,Banking,Statistics,Credit , Loan,Data Entry
Deadline to Apply28/06/2026
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Job Benefit

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Employee Shuttle Service
  • International Travel Opportunity
  • Uniform
  • Incentive bonus
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave
  • Sport Club

Job Description

- Manage settlement & dispute - Issuer side (Our bank's Visa/ Mastercard card at other bank's POS/ E - Commerce merchant)

- Manage settlement & dispute - Acquirer side side (Other bank's Visa/ Mastercard card at our bank POS/ E - Commerce merchant)

- Prepare daily processing of ICF (In-Coming-File) in accordance with the settlement windows.

- Prepare and reconcile Visa/Mastercard settlement reports daily

- Settle daily bill collection amount for PAYOO service

- Support to advise Branches/T.Os/Contact Center on card transactions inquiry

- Prepare Mastercard service fee reconciliation reports monthly and quarterly.

- Manage and cooperate with Branches/T.Os to collect unpaid debit amount.

- Control and manage reconciliation report for Chargeback COA monthly

- Manage and process to block inactive Visa cards on VRM (Visa Risk Manager)

- Manage and update status Tokens of inoperative cards on Visa Token Lifecycle Management tool

- Prepare and update ABU periodically to Mastercard system

- Samsung payment reconciliation monthly

- Prepare quarterly report - Quarterly Visa Report (GOC) 

- Prepare quarterly report - Quarterly Mastercard Report (QMR) 

- Prepare ATM information on Location Administration Tool (LAT)

- Prepare Bill Payment Service monthly reports (PAYOO)

- Prepare internal monthly/quarterly report: Tax declaration of Mastercard international fee

- Report of selling/buying foreign currencies

- Report of Self-Inspection report of debit card sales

- Quarterly payment for interest of Indemnity Agreement with VISA - Mother Bank.

- Control transaction authorization: processing authorization cancellation and verification.

- Control and follow up on card statement printing and delivery for both email and postal card statement

- Manage and work with Korean ICT to develop system for Visa/Mastercard Business Enhancement.

- Other tasks as assigned by management

 

Job Requirement

1. Education: Finance – Banking/ Economics

2. Experience: At least 3 years’ experience in relevant fields

3. Degree: Bachelor

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